San Diego Cruise Ship Parking
"Free Shuttle to the Port of San Diego"
Cruise Ship Customer Tip Sheet
Thank you for choosing Park and Go. We provide off-site cruise ship parking and shuttle service for the Port of San Diego’s “B” Street and Broadway Cruise Ship Terminals. For information on cruise ships, schedules and general information on the Port, visit www.sandiegocruiseport.com Located on Port property less than one mile from the Port Terminal, we are one of the closest off-site lots servicing the cruise ship Port. Our customers sail on a variety of cruise ships including: Carnival, Princess, Holland America, Royal Caribbean, Celebrity and more. Having serviced cruise ship customers for more than two years, we have learned a few things. We have compiled some tips in order to facilitate a safe and orderly trip to and return from the Port Terminal.Embark – 11:00 am to 3:30 pm
- Arrival. On the day of your cruise try to arrive no earlier than 11:00 am. We can shuttle you prior to the embark time but you will not be allowed into the Port Terminal until everybody has left from the prior cruise. That’s generally about 11:00 am. Early drop-offs will have to wait outside of the terminal where there is no shade or shelter from the sun.
- Parking. Park and Go has three shelters marked Cruise Ship Pick-up and Drop-off. It is best to park as close as possible to one of these areas because that is where you will be dropped off upon return. Don’t leave food in your car and please use the trash cans throughout the lot.
- Shuttle. Shuttles run every 10 minutes or so. Luggage assistance is provided. The trip to the embarcadero takes just a few minutes depending on traffic.
- Cruise. When we arrive at the San Diego Cruise Ship Port Terminal we will unload your bags. If your bags are tagged properly you have the option of giving your bags to the porters or checking them in personally. You also have the option of carry-on. The entrance to the terminal is clearly marked. Have a great time!
Debark – 8:00 am to 11:00 am
- Expect Delays. If you are not in a hurry, don’t rush. San Diego’s cruise ship terminal is quite small. Gathering thousands of people in that small space at once leads to chaos and frustration for everyone. Traffic builds up quickly and is unpredictable. Traffic alone can cause significant delays between busses.
- Luggage and Customs First. Please don’t call us from the ship. We know you are coming. If you want to call, please wait until you pass customs.
- Pick-up Area. The pick-up area is in the southern most lane. It is most likely the lane just south of where we dropped you off. Look for the yellow flags on the tall poles. That’s the pick up area. Please don’t wait in the taxi cab area then run across the street when you see the bus.
- Look for us. When you get to the pick up area look one of our busses. It is not uncommon to walk out and have one of our vehicles already waiting there. You will be returning on a Park and Go van or a Budget Rent a Car bus. We do not know where in the lane we can park so be prepared to move.
- Respect Fellow Passengers. Please don’t rush the vehicle when it arrives. It is a good possibility that there are people in front of you. We try and take people in order, but that is not always possible. We cannot control how quickly you come off the ship.
- Drop-off point. Upon returning to Park and Go, the driver will unload at one of three drop-off points. Your cooperation in this matter will ensure the prompt pickup of those remaining at the terminal.